Real-time management of stocks and orders of Turkcell’s dealers and distributors, B2B processes, smart cash application and e-transformation of franchisees have been successfully completed through Renova consultancy— with the vision of excellence in seamless retailing and omni-channel customer experience.

Objectives

• The need for an integrated retail automation system, omni-channel management of the whole retail structure with a single system
• Strategies, campaigns and promotions designed at the headquarters to reach vast audiences
• To enable simultaneous monitoring and management of inventory, sales and operations
• Establishment of a supply chain structure that learns through customer interaction
• Transformation of the customer experience end-to-end across all sales channels

Why SAP?

• Offers an infrastructure that is able to meet both contemporary and future standards in a single platform
• Has the best business applications
• Strong references
• Technological infrastructure

Why Renova?

• Corporate and reliable structure
• References, similar project experiences
• Competent staff
• Its corporate stance

SAP Solutions and Services

• SAP IS Retail
• SAP Hybris B2B, Telco Accelerator, PCM
• SAP s/4HANA
• SAP Enable Now
• SAP Process Orchestration

Benefits

• Enables centralized management
• Supply chain optimization
• Exquisite omni-channel customer experience
• Creation of a real-time traceable and manageable, seamless retail structure

Future Plans

• Adoption of advanced retail solutions such as SAP, CAR, SAP, MDG
• Extending SAP Hybris to other customer contact points
• Customer information pool management and performing real-time contextual marketing

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